Technical Support

Knowledge Base

Search for resolutions to problems by program and keywords.
Click here to search the Knowledge Base...


Help Request

If you can't find the answer to your question by searching the Knowledge Base, you can submit your problem directly to our friendly Technical support staff.
Click here to submit a help request...


How To and Tech Notes

Get "how to" information on installation, activation, and other useful tasks - both basic and advanced.
Click here to search the How To area...


FTP Upload

To upload files to our tech support team, you will need to login to our ftp site using an FTP program.  Some browsers can also be used to upload files, but this functionality is not universal. An FTP program is recommended. Many of these, like FileZilla, are available for free.

Contact for our ftp site location and user login information.
Navigate to the Upload folder and upload your files.

Note, for security reasons you will not be able to see files in the Upload folder after you upload them.


Tech Support Contact Info

Fax:  207.729.5443
Phone:  207.729.6767


  We accept all major credit cards.